The real deal in customer retention

A uniquely invested partnership: helping identifying future business opportunities

Step 1

We provide new loan customer care.

Step 2

We offer ongoing customer loan support (24/7).

Step 3

We monitor the customer to identify future finance opportunities (e.g. maturity dates, payout enquiries).

Step 4

We provide signals to assist with retention opportunities.

Step 5

You target the customer with relevant promotions (rates/vouchers/tiering).

Step 6

The customer comes back to you for their next purchase.

    

How it works

Activating retention in your business 

    

We even support your set up process

Admin

Sales

Training

Reporting

Talk to your BDM about your Pepper Money retention program.

Important information

Information is correct as at 30 September 2026 and subject to change at any time.. 

This content is for accredited Pepper Money brokers, introducers and intermediaries, including those applying for accreditation. It shouldn't be distributed to or relied upon by consumers.

Applications are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply. The information provided is factual only and isn’t intended to recommend any financial product(s) or be tax advice. If you require financial or tax advice, consult a licensed adviser.

© Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans.

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Helping you assist all kinds of clients. Talk to us today.