A really helpful social media guide

For beginners

Brokers use social media toolkit

Social media has changed how people make decisions. Instead of going straight to a provider, they research online, often through their social networks. That’s why having a visible, active presence helps you be part of the conversation.

It’s not a one-off task. It’s a way to build trust, stay top of mind and create referral opportunities. Even small efforts can lead to big wins in engagement, leads, and reputation.

These guides help you make the most of your time, even if you’re not a social media expert.

Understanding your digital ecosystem

See how social media fits into your broader marketing strategy and choose the right platforms for your audience.

   

Creating content that connects

Build content that drives engagement. Discover what works across platforms, different client types and how to use AI to create, personalise and repurpose with ease.

   

Your action plan

Bring your strategy to life. This section includes step-by-step guidance, content planning prompts, and ready-to-share posts to help you get started.

   

Tips for optimising your social channels

Boost visibility and engagement. Use this module to sharpen your profiles, review your social health, and make informed decisions about paid ads.

   

Get in touch with us

This document is a guide only and not to be used as a substitute for qualified professional advice. The information is believed to be correct at the time of distribution. Pepper Money does not accept responsibility for any outcomes resulting from reliance on the content of this guide

This guide is intended for brokers only and must not be copied or shared with anyone outside the intended audience without Pepper Money’s prior permission.

© Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647

Section 1: Start with the basics

A Beginner's Guide to Social Media

Understand how to unlock the reach of Social Media to reach more customers. We cover how to evaluate different social platforms and give an overview of what best practice looks like.

Section 2: Optimising and Automating Social Media

optimise your success with social

10 tips to optimise your success with social

How to automate social media

How to automate your Social Media channels

 

Section 3: Content to help your clients succeed

Pepper Money Resource Hub

Pepper Money Resource Hub

A dedicated resource hub to help your clients navigate their finance options.

Customer Support Hub

Customer Support Hub

Helping you navigate your financial journey in the bad times and the good.

Refinancing

Refinancing

A selection of tips and guides to help your clients looking to refinance their home loan.

self-employed

Self-employed

We've pulled together a selection of articles to help those looking for self-employed home loans.

debt consolidation

Debt consolidation

These articles explain how consolidating debts can be a good option for clients looking to make their monthly repayments more manageable.

money management

Money management

Our Money Management articles are packed with practical tips and expert advice to help your clients take control of their finances.

first home buyer

First home buyers

From saving for a deposit, to navigating first-home owner grants, our simple guides are here to help your clients get the keys to their first place.

credit issues

Credit issues

These articles explain how credit report problems may affect your clients ability to get a home loan and what steps they can take to improve their situation.

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All Applications are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply. Information provided is factual information only, and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.

Pepper Money Personal Loans is a brand of Pepper Money Limited. Credit is provided by Now Finance Group Pty Ltd, Australian Credit Licence Number 425142 as agent for NF Finco 2 Pty Limited ACN 164 213 030. Personal information for Pepper Money Personal Loans is collected, used and disclosed in accordance with Pepper Money’s Privacy Policy & the credit provider’s Privacy Policy.

©Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). All rights reserved. Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647. Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans. Pepper and the Pepper Money logo are registered trademarks of Pepper Group Assets (Australia) Pty Limited and are used under licence.

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