Client Conversion Toolkit

Simplifying the process of specialist lending solutions

Brokers use customer conversion toolkit

How we can help your clients succeed

We’re invested in your success and and that means helping your clients succeed.

It’s still a reality that 6 in 10 eligible specialist loan borrowers are still missing out on a deal when we know they would be eligible for a loan. Understanding specialist lending and the options that are available to your clients can be tricky. That’s why we’ve pulled together guides to help you understand when there could be a specialist option available for your clients. 


About Pepper's Client Conversion Tools

Pepper Product Selector

Pepper Product Selector

Get an indicative rate and repayment estimate in less than 5 minutes*, without impacting your client's credit score.
Pepper 5 Step Process

Pepper's 5 Step Process

A proven approach to help position a specialist home loan to clients that aren’t familiar with specialist lending.
Pepper Resolve

Pepper Resolve

Provides an on-the-spot indicative offer^ after intercepting back-channel messages on the original application that is about to decline.
Alternative Lending Marketing Toolkit

Alternative Lending Marketing Toolkit

A collection of alternative lending tools, created to help you to reach a broader range of clients and convert more business. 
Pepper Team

Pepper Teams

Meet the team that’s dedicated to helping you succeed. Find a BDM, relationship manager or support contact.


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*Before using Pepper Product Selector, it is important to ensure you have received your customer’s written consent to act on their behalf as an Access Seeker. Applications are subject to the credit assessment, eligibility criteria and lending limits. 

^An indicative offer is not a formal approval for a loan and financial commitments must not be entered into based on it. It is not a suggestion or recommendation of any particular loan product. It is a guide only based on the limited information provided and the credit score obtained.  The actual interest rate and fees will depend on the borrower’s circumstances and the information verified during the loan application assessment.

All Applications are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply. Information provided is factual information only, and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.

Pepper Money Personal Loans is a brand of Pepper Money Limited. Credit is provided by Now Finance Group Pty Ltd, Australian Credit Licence Number 425142 as agent for NF Finco 2 Pty Limited ACN 164 213 030. Personal information for Pepper Money Personal Loans is collected, used and disclosed in accordance with Pepper Money’s Privacy Policy & the credit provider’s Privacy Policy.

©Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). All rights reserved. Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647. Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans. Pepper and the Pepper Money logo are registered trademarks of Pepper Group Assets (Australia) Pty Limited and are used under licence.

Invested in your success

Helping you help all kinds of clients. Talk to us today.